ZEPHYRx has created configurable security settings now available to your organization on the Provider Dashboard. These security features are designed to allow added protection to the private health information contained on the Dashboard. Clinics may decide which, if any, of following new security settings they wish to utilize, as these are customizable for each organization.


  • Multi-Factor authentication 
    • For increased login security, Providers will enter a one time security code emailed to them at each Dashboard login. 
  • Auto log out after 15 min
    • Inactivity logout from the Dashboard. May be set to auto log out after 5, 15 (default) or 30 minutes or 6 or 10 hours. This is done as a security measure to prevent the access of private data on a device left unattended and open.
  • Auto lock out after 5 failed login attempts
    • Dashboard account will lock after exceeding number of allowed failed login attempts. May be set to 3, 5 (default) or 10 attempts. This will protect against potentially unauthorized access to the Dashboard. 
  • Password expiration after 90 days 
    • An organization may also choose to have providers set new passwords after a specific amount of time. This can help mitigate risk should user passwords ever be inadvertently and unknowingly exposed. When enabled Providers will be prompted to change their password after 30, 90 (default), 180 or 360 days
  • Previous 3 passwords cannot be reused
    • An organization may also prevent password reuse to guard against cases of inadvertent and unknown password exposure.  Organizations have the choice of selecting how many password changes are required before reuse is permitted, with options of 3 (default), 5, 8 or 10 password changes
  • Password complexity requirements
    • By default, provider’s passwords must include at least 1 uppercase and 1 lowercase letter, 1 number and a minimum password length of 8 characters. For added password security, an organization can additionally require one (1) special character and/or a greater minimum length. Minimum password length can be extended to 10, 12, 14 or 16 characters. 
  • Allow specific IP’s and emails/ domains (advanced)
    • Organization may restrict Dashboard access to particular email and IP addresses. This gives the organization control over which devices and accounts are permitted access to the Dashboard.



To take advantage of any of these new features please have your ZEPHYRx Administrator reach out to Support@Zephyrx.com or call (888)-452-6269.